Return Policy

Every blade we make is checked by hand before it leaves the forge, but we still want you to be completely happy with what arrives at your door. If something isn't right, here's exactly how returns and exchanges work.

1. Return Window

You can request a return or exchange within 9 days of your order being delivered, as long as the knife is unused, in its original condition, and in its original packaging.

2. Non-Returnable Items

Personalized or custom-engraved blades, and any item marked as final sale on its product page, can only be returned if it arrives damaged or defective — not for a simple change of mind.

3. Damaged Or Defective Items

If your knife arrives damaged or with a manufacturing defect, contact us within 48 hours of delivery with a couple of photos of the issue. We'll arrange a free replacement or a full refund — whichever you'd prefer.

4. How To Start A Return

Reach out through our Contact Us page with your order number and the reason for the return. We'll walk you through exactly how and where to send the item back.

5. Refunds

Once your returned item reaches us and passes inspection, we'll let you know it's approved. Approved refunds are sent back to your original payment method within 5–10 business days.

6. Return Shipping

If the return is because of our mistake or a defective blade, we cover the return shipping. For a change-of-mind return, the shipping cost is on the customer.

7. Exchanges

Want a different knife instead of a refund? Let us know when you start your return and we'll arrange an exchange as soon as your original item is back with us.

8. Contact Us

Questions about a return or exchange? Reach our team any time through the Contact Us page.