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Terms & Conditions

Welcome to TENEBROUSA. These Terms & Conditions govern your use of our website and any order you place with us. By browsing our site, creating an account, or placing an order, you agree to the terms below — please read them before you shop.

1. Who Can Order

You must be at least 18 years old, or placing an order under the supervision of a parent or legal guardian, to purchase from us. By placing an order you confirm the information you provide — your name, shipping address, and contact details — is accurate and belongs to you.

2. Our Products

Every blade we sell is hand-forged, so small variations in grain pattern, weight, and finish between the product photos and the piece you receive are part of the craft, not a defect. We describe each knife's materials, dimensions, and edge type as accurately as we can on its product page.

3. Pricing & Availability

Prices are listed in the currency shown at checkout and may change without notice. Occasionally a listing error in price or stock may slip through — if that happens on your order, we will contact you before charging you, and you're free to cancel with a full refund.

4. Orders & Payment

An order is only confirmed once payment has been successfully processed. We reserve the right to decline or cancel an order — for example, if we suspect fraud, spot a pricing error, or run out of stock — and will refund you in full if we do.

5. Shipping & Delivery

Estimated delivery times shown at checkout are a guide, not a guarantee — carrier delays are outside our control. Once your order ships, you can follow its progress any time from our Track Order page.

6. Responsible Use

Our knives are sharp, working tools, not toys. By purchasing from us, you agree to use, store, and transport your blade responsibly, in line with the local laws that apply to you.

7. Intellectual Property

All photography, logos, blade designs, and written content on this site belong to TENEBROUSA and may not be copied or reused without our written permission.

8. Changes To These Terms

We may update these Terms & Conditions from time to time as our policies or the law changes. The latest version is always the one published on this page, and it takes effect as soon as it's posted.

9. Contact Us

Questions about these terms? Reach our team any time through the Contact Us page.

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