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Shipping Policy

Every TENEBROUSA blade is packed by hand and shipped with care. Here is how shipping works from the moment you place your order.

1. Order Processing

Once your payment is confirmed, we prepare and pack your order. You'll receive an email confirmation as soon as it is placed, and another when it ships.

2. Shipping Rates & Delivery Estimates

Shipping costs and estimated delivery times are calculated for your address and shown at checkout before you pay. Estimates are a guide, not a guarantee — carrier delays are outside our control.

3. Tracking Your Order

You can follow your order's progress any time from our Track Order page using your order details.

4. Delivery Restrictions

Because our products are bladed tools, we can only ship to destinations where their sale and import are permitted. If we cannot deliver to your location, we'll let you know and refund you in full.

5. Damaged Or Lost Packages

If your package arrives damaged or does not arrive, please contact us right away so we can make it right. See our Return Policy for details.

6. Contact Us

Questions about shipping? Reach our team any time through the Contact Us page.

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